Our Services Improve Performance

TriComm Consulting’s unique services measure and improve the impact of your communications.

We solve problems so you can successfully inform and engage stakeholders and audiences.

Effective Communicator Profile

Our exclusive profile uncovers the inherent work-related strengths and communication capabilities of leaders and team members so people can perform at their best. 

We’ve partnered with workforce intelligence experts on the latest in psychometric assessment, enabling organisations to identify talent and potential, as well as the development needs of employees and job candidates.

Individuals receive: 

  • Their Strengths Report

  • Effective Communicator Report

  • A personal coaching session

Organisations receive both reports as well as a Capability Balance Sheet to benchmark team performance.

TriComm’s survey is the only one of its kind in Australia, designed to quickly and precisely determine how organisations can improve the effectiveness of their internal communications.

Our customisable tool delivers direct employee feedback that can be turned into action. While engagement surveys often indicate that communication is an issue, they don’t reveal the exact problem. We do.

Organisations learn whether:

  • Key information and messages are getting through

  • Employees are receiving the information they expect

  • Methods promote reach and engagement

The Employee Communications Survey has been co-designed with leading human resource and survey experts and is housed on an Australian-owned platform.

Employee Communications Survey

Comms Health Check

We designed the Comms Health Check as a fast, targeted tool to analyse the current state of an organisation’s communications. Our experts consider what you want to achieve before assessing your output and impact. 

TriComm’s report provides: 

  • Valuable data on your communications activities and outcomes 

  • Insights to improve efficiency and effectiveness

  • Confidence and assurance that your communications is best practice

A Comms Health Check informs the prioritisation of activities, use of existing resources and provides a strong foundation for strategic communications planning.

TriComm dives deep into an organisation’s communication to analyse the 4-S’ of strategy, skills, systems and structure. We identify the gaps in capability that prevent you from effectively informing and engaging stakeholders and audiences.

Our Capability Gap Analysis:

  • Uses data to compare current performance with what is expected of your communication 

  • Considers why gaps exist and devises an action plan to strengthen performance 

  • Highlights what is working well and recommends ways to increase operational efficiency 

Capability Gap Analysis

Strategic Communications

TriComm guides the development of internal and external strategies, using exclusive tools that support a seamless process and best practice.

We align your communications with organisational objectives, ensuring you have a clear purpose, deep understanding of audiences and key stakeholders, messages that resonate, and measurable objectives to evaluate success.

Our strategies are underpinned by a detailed action plan that cuts through the myriad of potential methods to prioritise activities – promoting efficiency while increasing reach and engagement.

Our highly engaging and practical programs give people the skills, knowledge and confidence to become effective communicators at work and in their personal lives.

TriComm combines real-world experience, research and specialist tools to target development needs with training you won’t find anywhere else.

Our experts are adept at facilitating half-day and full-day workshops. Participants receive a workbook, valuable insights and tips, as well as TriComm’s 10Cs of Effective Communication.

We also present at conferences, talk with small groups and coach individuals - improving technical and interpersonal skills.

Contact us for a training prospectus.

Training & Coaching

Expert Advice

TriComm provides clear and considered strategic advice to leaders, communications professionals and spokespeople so they can appropriately plan, engage and respond.

You may want an experienced sounding board for a specific issue or ongoing support to ensure your communications and engagement effort is successful.

We have faced and solved communication problems throughout our careers and now guide others as they deliver projects, manage tasks or handle crises. We also provide advice during strategy implementation and evaluation to ensure your work is on track.

When you need something written in a hurry or have lost your message in a sea of letters, call on our professional wordsmiths.

We know what different audiences expect – from board members to political and industry stakeholders, the media and community. 

Not only will the style, tone and structure be appropriate, you’ll have the power to influence and persuade readers.

If working with words is a skill you want to develop, we can train you, drawing on our extensive experience in communications, journalism and executive management.

Contact us for more information.

Writing & Editing

10Cs of Effective Communication

We know effective communication underpins engagement, leading to high performance. That’s why we’ve developed the 10Cs of Effective Communication. It can be used as a guide to inform and engage audiences and stakeholders.

Impactful communication has a:

  • Clear purpose

  • Key message

  • Target audience